Accredited Drug testing services providing the answers you need

Crystal Health Group have become an established and reputable provider in the drug and alcohol testing sector. Industry accreditation has enabled the company to develop a service that will fulfill almost all testing requirements...

A dedicated case manager throughout the testing process

Helping you to choose the most appropriate drug and alcohol test will provide you with the answers you need. Your case manager is on hand to provide support and advice during and after your drug and alcohol test with Crystal Health. One of the most important choices you will make is the sample type to be tested. You case manager will advise on the various options and detection windows for each sample type and help you choose the correct one for your circumstances.

For workplace drug testing, your case manager will coordinate and orgnaise all aspects of the testing regime whether it is for on-site or off-site screening or testing. Our aim is to provide the most cost effective solution whilst minimising the disruption to your workplace operations.

Drug and alcohol testing for all circumstances

Whether you require a test to prove abstinence as an individual, or you need to organise random screening for your workplace, our drug and alcohol service can meet your requirements. Our hair drug and alcohol testing is ideal to prove abstinence, whilst the urine screen and alcohol saliva is most appropriate for random on-site workplace screening. Laboratory screen and confirmation testing is available for non-negative urine screens, meaning that all drug and alcohol testing is legally defensible.

Service Level Agreements

For ongoing testing requirements, we will develop a service level agreement to ensure we meet all of you expectations for the drug and alcohol testing service. Exclusive benefits are available for clients with SLA's in place including price discounts and quick appointment times.

For workplace drug testing, your case manager will coordinate and orgnaise all aspects of the testing regime whether it is for on-site or off-site screening or testing.

Sample collection options

Crystal Health Group operates a network of almost 200 drug testing clinics and mobile sample collection officers throughout the UK and Ireland. This provides our clients with unrivalled convenience for the collection of samples. Off-site sample collection is available at local drug testing clinics, or we can arrange on-site testing at your workplace or home.

All of our sample collection officers are assessed and certified annually. This is a condition of  industry accreditation for drug and alcohol testing. This means you can be confident that your drug and alcohol test will be legally defensible as a result of  strict chain of custody and sample adulteration protocols.

Industry Accreditation

Unlike the USA, there is no official regulatory body in the UK to oversee compliance within the drug and alcohol testing sector. There is some Government guidance available and obviously there is industry best practice. To demonstrate our own commitment to quality testing services, we  have been awarded industry recognised accreditation standards for its drug and alcohol testing services. As a result, all of our operations and processes are designed to meet and exceed the standards required to maintain the accreditations. For example, a business requiring urine laboratory screen testing would be supplied with a test regime to the same standards as Network Rail.

Please view the accreditation page for further information >

Accredited laboratory facilities

In conjunction with our accredited sample collection and chain of custody services, all laboratory facilities hold the industry recognised ISO 17025 standard. This provides all of our clients with a service that is fully compliant from start to finish.

Transparency on cost

The price quoted is the price you pay. You won't have to pay additional costs to sample collectors or any hidden fees for drug test results. We can offer discounts for multiple test donors or individuals requiring tests on a regular basis.

Fast test results

We pride ourselves on quality, however, we don't sacrifice speed when doing so! From instant on-site Point of Care tests, urine laboratory screens within 48 hours and  hair testing at a best in industry lead time of 5 days, you can be assured that we will deliver your test results within agreed time frames.

Comprehensive test result package

Having listened to our clients over the years, we feel we have the balance right when it comes to reporting results. Just the right amount of technical information and of course the results of your test in easy to understand terms. All reports are provided by email and/or hard copy. We can also tailor the results process to suit, as we do for Network Rail by uploading results to their own portal.

Policy advice and post testing support

With a strong focus on customer service, the support doesn't end once you have your result. Clinical Advisers, your case manager and additional expert advice is available when you need it. We can also provide you with drug and alcohol testing policy advice if required, as well as post testing counselling support at selected drug testing clinics.

Visit the dedicated drug testing website >

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